Support

Frequently Asked Questions (FAQ)

Contact us if you wish to delete your account.

Make sure you only post content that belongs to yourself or that does not infringe on the rights of the lawful owner(s). Instead of copy/paste you may want to link to the original content, so the content remains on its native site. 

In case you feel your rights are violated as a content creator, please contact the poster directly to solve the matter. If you can’t come to a solution then please contact Reefz at support@reefz.online, mention the url and indicate which content belongs to you. Please keep in mind that this community is about cooperating and sharing, and most likely no harm is intended.

Coupons are available through our Partners (‘Partner Discounts’) and various active campaigns (‘Discount Codes’). Depending on the coupon, you will receive a discount on your membership. Specific terms of use may apply.

⚠️ Note that with the use of a coupon, the trial-periode will not be available.

Joining groups is a great way to get involved in specific themes. If you wish to actively contribute to a group, please select carefully where to place your content. The Feed is specifically suited if you wish to share tips, insights or links to other webpages. Photos obviously is there to share quality images related to the group-theme (make sure you own the rights !). If you are looking for diverse input from other group-members on a specific topic or question, then do start a discussion in Forum.

The pointsystem allows you to collect oysters within Reefz.

An overview of your current balance can be found on your personal profile page.

Oysters can be earned, bought or shared.

Coupons for discounts on your Reefz Membership may be available through our partners. Check whether you are eligible here: http://www.reefz.online/partnerships.

⚠️ Note that with the use of a coupon, the trial-periode will not be available.

The creditsystem allows you to use your credit-balance as an easy and fast form of payment within Reefz.

An overview of your current balance can be found on your personal profile page.

Credits can be earned, bought or shared.

Buy your credits here:

Credits can be used as a form of (partial) payment in our webshop.

The average value of 1 credits = €…..,-

 

You can select the profile type that best suits your profession (animal care specialist, scientist, etc.) or current status (student, retiree, etc.) to be displayed on your personal profile page. Edit your profile to access the specific set of questions that come with the profile type of your choice.

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